Prefer rich modes of communication

Motivation

Poor or poorly understood communication is a common cause for failures, ineffective teams and interpersonal tension.

Applicability

Any job or environment where more than one person is involved. There even is strong evidence that a single person benefits from communicating with a fictitious partner (such as a rubber duck or a cardboard cutout of your favorite celebrity), a technique known as Rubber Ducking.

Application

Not all methods of communication are created equal. Choose the best available means of communication.

References

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